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Auto Glass Repair – How to be Prepared

How to be prepared when calling about a broken piece of glass on your vehicle:

 

If you are paying out of pocket, our Customer Service Representative will need the following information:

  • Name
  • Address
  • Phone Number
  • Year, Make, Model, and Vehicle Identification Number

If you are going to make an insurance glass claim, our Customer Service Representative will need the following information:

  • Name
  • Address
  • Phone Number
  • Year, Make, Model, and Vehicle Identification Number
  • Insurance Information (usually found on the insurance card kept in your vehicle)
      • Name of Your Agent
      • Insurance Company
      • Policy Number

 

Having all this information will help speed up your claim process, so we can serve you as fast as possible! If you do not have your insurance information, we will gladly call your agent and get the remaining information from them.

 

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